Hair Smoothing Q & A






Should I schedule a haircut before or after a keratin smoothing treatment?

It is best to have the hair cut or trimmed immediately after the treatment because the hair will lay differently following a smoothing treatment. Hair will have a smoother texture afterwards, allowing for a more precise cut and style.   

If I have had my hair relaxed or straightened with another type of hair straightener, can I still get a keratin treatment?  

Yes.  Keratin Complex treatments actually work to repair damage caused by chemical treatments. If you’ve had your hair relaxed or straightened, you would simply need to wait two weeks before receiving a keratin treatment. Keratin Complex smoothing treatments are not straighteners or relaxers. The natural keratin that is infused literally improves the health and integrity of the hair.

How long do I have to wait to shampoo my hair?  

With an Express Blowout, hair can be shampooed after 8 hours following the treatment.
With a Natural Keratin Smoothing Treatment, the wait time is 72 hours (3 days). This wait time includes exposing your hair to any type of water including pools and hot tubs. You will also need to avoid making any impressions on your hair with clips, ponytail holders, hats or sunglasses.

Can I return to the salon for follow-up treatments?  

Yes, you can get additional smoothing treatments as often as every 4 to 6 weeks in order to keep your locks looking smooth, sexy, and silky.

How long will the results last?

Under normal conditions, the hair will stay silky and smooth for 3-5 months with a Keratin Complex Natural Keratin Smoothing Treatment. With an Express Blowout, the results generally last 4-6  weeks. The results can vary depending upon your lifestyle and how well you care for your hair following the treatment using the recommended maintenance program.


How do I take care of my hair following a smoothing service?

In the weeks following your appointment, it’s important to use a sulfate-free AND sodium chloride-free shampoo such as Keratin Color Care Shampoo, which gently cleanses the hair while ensuring the longevity of your hair’s new smooth texture. Using over-the-counter shampoos & conditioners, which often contain sodium, can shorten the lifespan of your hair’s new smooth texture and can strip the keratin from your hair. All the Keratin Complex hair products (shampoos, conditioners, & styling aids) contain keratin, which is vital to receiving the best results from your smoothing treatment. Don't cheat your locks of the aftercare they deserve! 


What are some of the benefits of Keratin Complex products?

Keratin Complex Care Shampoo, Color Care Shampoo and Conditioners are formulated with natural keratin and are designed to complement every hair type and specific need--from maintaining your smoothing treatment to clarifying and rebalancing, to gentle daily use.


Keratin Complex Infusion/Repair Therapy Collection encompasses several unique, cutting-edge hair smoothing, styling and finishing products all containing their advanced keratin-based technology. These products, used alone or with other KC products, are fantastic for guests wanting extra smooth, shiny, beautifully conditioned hair! Some of those products include Infusion, Vanilla Bean Deep Conditioner, and Intense Rx, and KeraBalm 3-in-1 Multi-Benefit Balm.




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